Frequently Asked Questions

"Refinishing" is a comprehensive and involving process. In short it is removing a layer of wood material along with imperfections such as deep scratches, indentations, unevenness. Then finishing with desired color and top coat

"Sand-less Refinishing" involves cleaning off the residue, light-sanding the top coat, fixing worn areas and applying coats of new finish. It is a more convenient way to bring back the color, even sheen and protection to the floor. Although it will not completely remove deep scratches and indentations, it will make the floor look fresh and like-new, fix the top coat imperfections such as surface scratches, scuffs or worn color

Upon inspection, we recommend the best option for your particular needs and budget

Sand-less Refinishing usually takes one day

Full Refinishing will depend on the area size and complexity. Usually 4-6 days on average

Yes, at the day of restoration everything needs to be off the floor. But no worries, we can recommend excellent companies or arrange that for you.

For other services like cleaning and wax removal we can work around big objects if needed.

normal conditions, most finishes we use:

2-3 hours after the last coat it's good for light foot traffic

24 hours finish is 80% cured

2-3 days and our water-based polyurethane is fully cured

Sand-less Refinishing - No wood dust, low non toxic odor while coating

Full Refinishing - Minimum Dust

We use "Dust Containment System" with our machines to minimize the dust but there is always a small percentage of dust particles might end up in the air

Some stain products do smell a little while drying

No, we use top of the line water-based polyurethane which is non toxic, low VOC, green guard gold certified, in other words very safe!

No, black urine stains or soaked water damage stains can sometimes be removed with deep sanding process but most of the time replacement of the floor boards is the only way.